About this Book

This text deals with information systems from a management perspective. It focuses on the way in which business strategy is served by information systems, and explains the tools and techniques that will ensure that information systems strategies are in line with strategic business needs. A key feature of the book is a portfolio model which classifies information systems applications according to their strategic contribution. Using this classification it is possible to optimize the approach to information systems projects at the level of risk analysis, prioritization of investments, the use of packages, project planning and user involvement. Now in its second edition, the book has been updated to include material on business process redesign, process and information analysis, requirements analysis, outsourcing and trends. It is illustrated with figures.