About this Book

The Second Edition of this comprehensive "how to" text has been comple tely revised and updated. This text outlines the basics of case manage ment and illustrates some of the pitfalls encountered in the field of case management. A useful tool, Case Management: A Practical Guide to Success in Managed Care, provides information on the new Case Manageme nt Standards, supplies standard definitions and guidelines of case man agement for the practicing case manager, and presents information on c aring for clients in a wide variety of health care settings. An entire chapter is devoted to case management characteristics, job responsibi lities, and essential skills for most case managers in this challengin g field. New to this edition--a chapter on Quality Reviews and Risk Ma nagement with a strong emphasis on Continuous Quality Improvement (CQI ), and separate chapters covering ethical and legal issues, and variou s case studies.