About this Book

This text outlines a number of the important new trends in management thinking and practice, including new approaches to leadership in empowered organisations, the concept of the customer value package, strategies for corporate competitiveness and growth, and reengineering the processes, culture and organisation of corporations. It summarises ten of the best management books available. Each chapter contains a brief biography of the author; a note on the significance and context of the book; a full statement of the main ideas; and a chapter-by-chapter summary, with pointers to the best parts. The author's earlier work was entitled 'Managing the Future'.